Channels

Sendivent supports multiple delivery channels. Each event can use one or more channels — see Routing for how channel selection works.

Supported channels

Channel	Best for	Requires
Email	Receipts, documents, long-form	Verified domain
SMS	OTP, urgent alerts	Phone number (E.164)
Slack	Internal ops, team alerts	Slack app install + user/channel ID
WhatsApp	Conversational, global reach	Phone number (E.164) + WhatsApp Business credentials
Discord	Community, gaming	Bot token + Discord user/channel ID
Microsoft Teams Soon	Enterprise, internal	Teams user ID
Push	Mobile & web apps	Push token (Expo, FCM, or APNS)
Telegram	Bots, alerts, groups	Bot token + chat ID or @username

Setup

Each channel has its own setup requirements:

• Email — Domain verification (required)
• SMS — Sender identity (optional)
• Slack — App installation
• Push — Provider credentials (Expo, FCM, APNS — optional)
• Telegram — Bot token from @BotFather
• WhatsApp — Business API credentials from Meta Business Suite
• Discord — Bot token from Discord Developer Portal

See also

• Routing — How channels are selected
• Events — Configure which channels an event supports